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If you have received a notification that your password is expiring and would like to change it, click on Change Your Password. If you no longer remember your password and cannot access your account, click on Reset Your Password. If you don't know your NetID (needed to reset your password), click on Look Up Your NetID.

Change Your Password

Password Expiring?

Enter your NetID (user name) and your current password. Then choose a new password that meets the requirements shown in the "Password Rules" box.

Do not click the "Change Password" button more than once. It may take up to 30 seconds for your password to be changed.

Password Change Results

Reset Your Password

Don't Know Your Password?

Use this form to reset your NetID password (used by MyNewSchool, Canvas, Windows/Mac, Google Apps email, the 'newschool,' 'newschool-housing,' 'newschool-alumni,' and 'eduroam' wireless networks, etc.) and/or your Alumni email password.

Password Reset Error

Password Reset Step 2

To confirm your identity, please provide your date of birth.

 

Please also provide the last four digits of your Social Security number (SSN) or Individual Tax Identification Number (ITIN).

Password Reset Error

Password Reset Step 3

Please choose a new password that meets the requirements shown in the "Password Rules" box.

NOTE

This reset procedure will reset the password on all of the following:

  • MyNewSchool
  • Windows/Mac
  • Wireless network
  • Google Apps (email)



Do not click the "Reset Password" button more than once. It may take up to 30 seconds for your password(s) to be reset.

Password Reset Results

Look Up Your NetID

Don't Know Your NetID?

Use this form to look up your NetID (user name).

NetID Lookup Results

If you need help, contact the University IT Service Desk at 212.229.5300 xHELP (4357) or itservicedesk@newschool.edu.

Look Up Your ID Number (N-Number)

Your New School ID Number can be found:

  • On your New School Identification card. It is in the format 'N' plus 8 digits.
  • On admissions correspondence, such as your admit letter.
  • On all university correspondence, including e-bills.

If you cannot locate your ID number:

  • Current Students (and former students who did not graduate): Call the Registrar's Office at 212.229.5620 or visit the Registrar's Office at 72 Fifth Avenue, Lower Level, with a photo ID.
  • Current Online-only Students: Contact New School Distributed Education at 212.229.8947 x4463.
  • Incoming Students: Contact Admission at 212.229.5150 or toll-free at 800.292.3040.
  • Alumni: Contact Alumni Relations at 212.229.5662 x3784.
  • Faculty and Staff: Contact Human Resources at 212.229.5671 and press '0' for the Customer Service desk.

Password Tips

Passwords are used just about everywhere, to protect just about everything. Follow the tips below to make sure that your use of passwords is secure.

Choose a Strong Password

Hackers use special programs called password crackers to try to guess users' passwords. To defend against these tools, it's important to choose a strong password. Passwords used to access New School systems and applications:

  1. Must be at least 8 characters long (10 or 12 characters is better)
  2. Must contain characters from at least three of the following categories:
    • Uppercase letters: A through Z
    • Lowercase letters: a through z
    • Base 10 digits: 0 through 9
    • Non-alphanumeric characters: ~!@#$%^&*_-+=`|\(){}[]:;"'<>,.?/
  3. Must not contain your NetID
  4. Must not contain elements of your full name
  5. Must not be the same as any of your last seven passwords

We also recommend that you avoid choosing things that are easily discovered about you (for example, by looking at the pictures on your desk or reading your Facebook page) like names of relatives or pets, names of streets or towns where you've lived, names of schools you've attended, names of favorite sports teams, names of favorite musical groups, etc.

Here's one popular method for choosing a strong password that meets the above requirements and is easy to remember:

  1. Think of a line or two from a favorite song or a poem, and use the first letter of each word.
  2. Use numbers to replace a couple of letters:
    • '1' looks like an 'I'
    • '2' looks like a 'Z'
    • '3' looks like a backward 'E'
    • '4' looks like an uppercase 'A'
    • '5' looks like an 'S'
    • '6' looks like a lowercase 'b'
    • '7' looks like an upside-down 'L'
    • '9' looks like a lowercase 'g'
    • '0' looks like an 'O'.
  3. Add a punctuation character somewhere.

For example:

  • In Step 1, "I wish I were an Oscar Mayer wiener" becomes "IwIwaOMw"
  • In Step 2, we can replace an 'I' with a '1' and the 'O' with a '0' to get "Iw1wa0Mw"
  • Finally, in step 3, we add an exclamation point to get our final password, "Iw1wa0Mw!".

Use Different Passwords for Different Accounts

If someone obtains your password, then that person has access to everything that password protects. To help keep your information secure, you should use different passwords for different systems and web sites. Here are some general guidelines:

  • Do not use your New School password on any non-New School sites
  • If you are a Banner user, do not use your regular New School password for your Banner account
  • Use different passwords for work and personal email accounts
  • Use a different password for each of your online banking and credit card sites, and don?t use those passwords for anything else
  • Use a different password for each of your online shopping sites (or other sites that have credit card or bank account information on file)

Sharing Your Passwords

NEVER, EVER, share your passwords with others. That includes sharing them with anyone who claims to be from The New School, or your Internet service provider, or your bank or insurance company. All those organizations have other ways to access your information (legitimately); they do not need your password to gain access. Any email message you receive asking you to provide your password for any reason ("system maintenance," "updating account information," "email storage limit exceeded," etc.) is most likely fraudulent and should be ignored.

Note especially that The New School Information Resource Acceptable Use Policy prohibits sharing your New School system and application passwords with anyone else. This includes giving someone your password so that they may access the wireless network.

UNAUTHORIZED ACCESS PROHIBITED

Use of this system is restricted to authorized users only. By continuing, you acknowledge your awareness of and concurrence with The New School Statement on the Responsibilities of Computer Users. Unauthorized access is a violation of university policy and state and federal laws and regulations, and may be subject to disciplinary action, criminal prosecution, and/or civil action. If you do not agree to these terms, disconnect or log off now.